Loading... Please wait...

Get the news and deals first ...

Customer Satisfaction Practices Tool

  • Customer Satisfaction Practices Tool
Your Price:
$7.95 (You save $2.00)
Item Code:
Usually ships within 3 days
Free on orders over $200

Product Description

To differentiate your organization you must make customer satisfaction decisions based on 3 important factors:

  • competitive position in the industry
  • access to the end customer
  • the frequency of contact with end customers. Participants will:
  • identify the key behaviors and actions critical to delivering customer satisfaction excellence
  • assess their team or organization on its current customer satisfaction performance level
  • learn simple, yet effective, methods for driving this performance higher Organizations can differentiate themselves from their competitors by using this assessment tool with their customers and suppliers. Who better to help you assess your customer satisfaction performance, and help you improve?


Find Similar Products by Category

Vendors Other Products

Write your own product review

Product Reviews

This product hasn't received any reviews yet. Be the first to review this product!

View Cart

You Recently Viewed...