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Listening Profile

  • Listening Profile
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Product Description

This competency-based instrument helps determine listening effectiveness as a vital part of the communication process. The fact that we retain only about 20% of what we hear makes listening (and learning to listen!) a real challenge. Good listening requires effort.
Effective listening can be divided into seven sub-categories:

Creating a conducive climate
Showing positive interest
Reading the speaker
Paying attention and concentrating
Understanding and reflecting the message

The first of these pre-disposition/temperament is different to the other six as it has an impact on the supplementary categories. Each section has 12 statements to which respondents answer on a five-point scale from Almost Always to Almost Never.

An aggregate score is obtained in each which is then plotted on an interpretative spider diagram to graphically demonstrate your Listening Profile. Notes on each section are included as well as a personal action plan.

This instrument measures an individual's competency and is scored on a Likert scale.

This title is also available in these products:
Inst. Facilitator Guide
Detailed Coaching Guide
OPC Training Kit
OPC Workbook
Skill Builder Series
Storyboard A4
Storyboard A3
as well as in self 180 or 360 degree format as an online assessment.

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